FAQs

Product & Company

What is Snoozy fabric made of?

What skin issues does Snoozy help with?

What are 'acne-causing' bacteria?

Where is it made?

Has Snoozy's antibacterial properties been certified?

Can silver be harmful to me or the environment?

Is it ethically made and not tested on animals?

Is it sustainable?

What is it OEKO-Tex?

Why should I change to vegan silk?

Is it hypoallergenic?

Is it safe during pregnancy?

How long does the silver treatment last?

How big is the pillowcase?

What are the sizes of the sheets?

What are the sizes of the duvet covers?

Where is your company based?

Washing & Care

Do I wash Snoozy before first use?

How do I wash it?

Any detergent recommendations?

How often do I wash Snoozy?

What skincare/acne products should I avoid?

How to clean orange stains?

Shipping

Where do you ship from?

How long does shipping take?

How much does shipping cost?

Payments, Returns & Exchanges

What are my payment options?

I'd like a refund. How can I get one?

What's your money-back guarantee?

Retail & Wholesale

Do you have a retail presence?

How do I distribute Snoozy products?